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Softech Solutions LLC - Business and CRM Consulting in St. Paul and Minneapolis, MN

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Find The Right Strategy for Your Company with Customized Business Solutions From Softech

February 12, 2015 by Jill Gibson

hand with pen writing on paperNo matter what type of business you are in our expert consultants can help you devise a strategy that will help you bring in more customers, increase profits, and maximize productivity.  We can do this because we know our way around the latest technologies associated with business management.  This translates into how we can easily recommend and customize the programs and applications you need.  All you have to do is set up a consultation by clicking on this link.

Our “Key” business solutions cornerstone services:

Business process engineering – If you’re anything like most people out there, your eyes may have just glazed over because of how boring this sounds.  Don’t GO! Yes, you’re probably about to stop reading this very important blog and move on to something else.  I promise it’s not complicated.  Our consultants simply start by asking questions about the way you run your business including anything from the way you record customer data and run reports to your current marketing strategy and more.  From there, we’ll work with you to engineer a process that fits into your existing systems; ultimately, adding some new ones saving you both time and money.  This is especially great business solution for companies who may be struggling to gain profits or maintain loyal customers.

Contact management design – Again, not as dry as it sounds.  Managing your contacts is so much more than just recording customer information like names, phone numbers and email addresses.  (Although, you do have to start somewhere)  It’s what you do with the information you get from your contacts that’s really important here.  No matter whether you already use Act! or another CRM system, we can help you save tons of time by integrating all your applications into one place.  This will make accessing the information you need about your customers and prospects less of a process and more of a money maker because you’ll no longer need to switch between programs.

data analysis chartData reporting – Ok so this one is just as dry as it sounds but is not any less important to the success of your company.  In fact, it’s probably one of the most important aspects of what we do because of the kinds of reports you’ll be able to access.  Our business solutions experts can help you define which reports are most important while providing an easy way to access them.  We can also work with you to decide how you want to look at your data, whether it be via pie chart, dashboard, graph or more.

Contact us today to see how we can help you move your company into better customer service, increased productivity and more sales!

Filed Under: Blog

Testimonials

I would be lost without the Softech Solutions Team! We started working with Jill when we decided to implement ACT! database utilizing its vast customization ability. Not only did Softech Solutions help us accomplish all the customization changes we were looking for, but their knowledge has proven invaluable when problems come up. Just today, Keith saved me from a complete disaster with his quick response and uncanny problem solving ability. Thank you Softech Solutions!

Nichole Fredrickson
Training Mentor, Interstate Truck Driving School
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Softech Solutions LLC
14096 Forest Lane · Apple Valley, MN 55124
612-309-5709 · jill@softechsolutionsllc.com